Frequently Asked Questions
Here you’ll find quick answers to common questions about setup, commands, permissions, languages, and more. Whether you’re configuring the bot for the first time or troubleshooting a specific feature, this page is here to help you keep your community safe and running smoothly.
How do I set up Report Bot for my server?
To get started, run either the /config reports or /config tickets commands, depending on which system you want to set up, and choose from the dropdown menu:
Reports: Configure the report system used for /report, Report Apps, and the Report Panel. You’ll need to set up required channels like:
- Report Log Channel (required)
- Moderator Roles
- (Optional) Action Channel, Mentions, Case Updates, Report Panel Channel, etc.
Tickets: Configure the ticket system used for report tickets. You’ll need to set up:
- Ticket Channel (required)
- Ticket Category
- Moderator Roles
- (Optional) Mentions
Can I change Report Bot’s language?
Yes! Report Bot supports multiple languages to better serve diverse communities. You can change the bot’s language by running the /config translations command.
Supported languages include:
- English (default)
- French
- Spanish
- Turkish
- Arabic
- Chinese
- Russian
- Portuguese
- Italian
- Danish
- German
- Dutch
- Korean
- Japanese
Once set, all command responses, modals, and user-facing interactions will display in the selected language for your server.
What’s the difference between the Report Panel and Report Tickets?
Both systems are used to collect user reports—but they serve different purposes and workflows:
| Feature | Report Panel | Report Tickets |
|---|---|---|
| How it works | Users click a button in the Report Panel Channel and fill out a short form. | Users click a button in the Ticket Channel and open a private ticket channel. |
| User Experience | Fast and form-based. Users submit a report via modal, no channel is created. | Creates a dedicated private channel for follow-up, conversation, and proof collection. |
| Use case | Best for quick reports that don’t need back-and-forth discussion, or the server does not have any public channels to use the /report command. | Best for in-depth cases that need moderation dialogue or ongoing investigation. |
| Config Needed | Report Panel Channel (/config reports) | Ticket Channel & Ticket Category (/config tickets) |
| Proof Format | Link only | Link or file upload inside the ticket |
| Transcript | No transcript | Transcript sent to DMs at ticket close |
What’s the difference between the Report system and the Ticket system?
Report System: Used for quick reports via /report, right-click apps, or the Report Panel. It supports up to 4 attachments and sends reports directly to a log channel.
Ticket System: Opens a private channel where reporters and moderators can communicate in detail. Useful for cases requiring follow-up discussion or additional evidence.
Can users attach proof to reports?
Yes! Up to 4 proof files can be attached using the /report command. If using the right-click Report User app, you can paste a link as proof.
What proof formats are accepted?
Proof must be in the form of image or video files. For the apps and panel, only valid links are accepted (e.g., links to images/videos hosted on Discord, Imgur, or other trusted services).
Who can access submitted reports?
Only users with roles configured under Moderator Roles will be able to see reports, take action, and manage submitted cases. Ensure these roles are set via /config reports or /config tickets.
Why aren’t my reports showing up?
Make sure:
- You have set the
Report Log Channel. - You’re using the correct report method.
- Your bot has permission to send messages and embeds in that channel.
If the issue persists, check bot permissions or consult the support server.
How do moderation buttons work?
When enabled, each report panel will include action buttons (Ban, Kick, Timeout, Warn, or None). These can be customized via /config reports > Moderation Buttons.
Can Report Bot notify moderators when a report is filed?
Yes. Enable Mentions under /config reports to notify users with the Moderator Role when new reports are submitted.
Will reporters get updates on their cases?
If Case Updates is enabled (default ON), the user who submitted the report will be notified when action is taken.
Can I delete or edit a case?
Yes. Use the /case edit command to change the case reason or remove the case entirely.
You must have the Moderator Role to edit a case.
What’s the difference between lookup user and lookup case-id?
/lookup user: Shows all cases tied to a user.
/lookup case-id: Displays detailed info about a specific case by ID.
What permissions are required to configure AutoMod?
Only Server Owners and Managers can configure AutoMod settings via /automod commands. These rules work in collaboration from Discord’s native AutoMod.
Does Report Bot provide transcripts?
Yes. When a ticket is closed, the full transcript is automatically sent to the reporter.
How do I invite Report Bot to my server?
Use the /invite command or visit our websites to find the invite and upvote links.
How do I get a User ID on Discord?
To get a user’s ID, you need to enable Developer Mode in your Discord settings. Here’s how:
- Go to User Settings (⚙️ icon at the bottom left).
- Click on Advanced in the left sidebar.
- Toggle on Developer Mode.
- Right-click the user you want to get the ID for.
- Click “Copy User ID”.