Report Bot’s report tickets system lets users open dedicated report tickets, allowing them to provide additional proof and information directly to moderators. This creates a private, organized ticket channel where reports can be managed efficiently and securely. A Transcript of your report ticket will be provided to you upon the conclusion of your report.

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Configure Tickets

Learn how to configure Report Bot’s report system to fit your community.

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Ticket Channel

The Ticket Channel is used as a channel where the ticket creation embed and button will be posted. We suggest the channel you choose is viewable by all members. You can configure this by using the /config tickets command, pressing the dropdown menu, and selecting Ticket Channel
This configuration is required in order to use the report tickets system.

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Ticket Category

The Ticket Category is the category which new tickets will be posted. If this is not configured tickets will not be posted in a category. You can configure this by using the /config tickets command, pressing the dropdown menu, and selecting Ticket Category

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Moderator Roles

Moderator Roles are used to check if a user is a moderator and can view ticket channels. The moderator role is supposed to be a role within your server that reviews tickets and can take action on users. This role can also be mentioned upon the creation of a ticket. You can configure this by using the /config tickets command, pressing the dropdown menu, and selecting Moderator Roles
These Moderator Roles are seperate from the Report System Moderator Roles

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Mentions

The Mentions config is used to determine if you’d like the “Moderator” role to be pinged upon a new ticket. In order to use the mention configuration you will need to setup a moderator role. Enabling the mentions config helps ensure your community is safe. You can configure this by using the /config tickets command, pressing the dropdown menu, and selecting Mentions
You must have Moderator Roles Configured to use this option.

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Create a Ticket

To create a report ticket with Report Bot, head to the ticket panel in the ticket channel, click the Report button, and fill out the required fields. This will open a dedicated ticket channel where you can provide further details and speak with moderators. The following options will need to be filled out in a pop-up modal.
OptionsRequiredDescription
User you want to reportYesUser you want to report, this can be a username, user ID, or any other name.
ReasonYesReason you are reporting the user.
ProofYesAdd a video or photo as a link for proof. You can always provide more in the ticket.
A transcript of your ticket will be provided to you upon the closure of the ticket.