> ## Documentation Index > Fetch the complete documentation index at: https://docs.reportbot.xyz/llms.txt > Use this file to discover all available pages before exploring further. # Frequently Asked Questions Here you’ll find quick answers to common questions about setup, commands, permissions, languages, and more. Whether you're configuring the bot for the first time or troubleshooting a specific feature, this page is here to help you keep your community safe and running smoothly. ## How do I set up Report Bot for my server? To get started, run either the `/config reports` or `/config tickets` commands, depending on which system you want to set up, and choose from the dropdown menu: **Reports**: Configure the report system used for [`/report`](/modules/reporting#report-command), Report Apps, and the Report Panel. You'll need to set up required channels like: * Report Log Channel (required) * Moderator Roles * (Optional) Action Channel, Mentions, Case Updates, Report Panel Channel, etc. **Tickets**: Configure the ticket system used for report tickets. You'll need to set up: * Ticket Channel (required) * Ticket Category * Moderator Roles * (Optional) Mentions ## Can I change Report Bot’s language? Yes! Report Bot supports multiple languages to better serve diverse communities. You can change the bot’s language by running the `/config translations` command. Supported languages include: * English (default) * French * Spanish * Turkish * Arabic * Chinese * Russian * Portuguese * Italian * Danish * German * Dutch * Korean * Japanese Once set, all command responses, modals, and user-facing interactions will display in the selected language for your server. ## What’s the difference between the Report Panel and Report Tickets? Both systems are used to collect user reports—but they serve different purposes and workflows: | Feature | Report Panel | Report Tickets | | ------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | -------------------------------------------------------------------------------------------------------------------- | | **How it works** | Users click a button in the [**Report Panel Channel**](/modules/reporting#report-panel-channel) and fill out a short form. | Users click a button in the [**Ticket Channel**](/modules/tickets#ticket-channel) and open a private ticket channel. | | **User Experience** | Fast and form-based. Users submit a report via modal, no channel is created. | Creates a dedicated private channel for follow-up, conversation, and proof collection. | | **Use case** | Best for quick reports that don’t need back-and-forth discussion, or the server does not have any public channels to use the [`/report`](/modules/reporting#report-command) command. | Best for in-depth cases that need moderation dialogue or ongoing investigation. | | **Config Needed** | Report Panel Channel ([`/config reports`](/modules/reporting#configure-reports)) | Ticket Channel & Ticket Category ([`/config tickets`](/modules/tickets#configure-tickets)) | | **Proof Format** | Link only | Link or file upload inside the ticket | | **Transcript** | No transcript | Transcript sent to DMs at ticket close | ## What’s the difference between the Report system and the Ticket system? **Report System**: Used for quick reports via [/report](/modules/reporting#report-command), right-click apps, or the Report Panel. It supports up to 4 attachments and sends reports directly to a log channel. **Ticket System**: Opens a private channel where reporters and moderators can communicate in detail. Useful for cases requiring follow-up discussion or additional evidence. ## Can users attach proof to reports? Yes! Up to 4 proof files can be attached using the `/report` command. If using the right-click `Report User` app, you can paste a link as proof. ## What proof formats are accepted? Proof must be in the form of image or video files. For the apps and panel, only valid links are accepted (e.g., links to images/videos hosted on Discord, Imgur, or other trusted services). ## Who can access submitted reports? Only users with roles configured under `Moderator Roles` will be able to see reports, take action, and manage submitted cases. Ensure these roles are set via `/config reports` or `/config tickets`. ## Why aren’t my reports showing up? Make sure: 1. You have set the [`Report Log Channel`](/modules/reporting#report-log-channel). 2. You’re using the correct report method. 3. Your bot has permission to send messages and embeds in that channel. If the issue persists, check bot permissions or consult the [support server](https://reportbot.xyz/support). ## How do moderation buttons work? When enabled, each report panel will include action buttons (Ban, Kick, Timeout, Warn, or None). These can be customized via `/config reports` > **Moderation Buttons**. ## Can Report Bot notify moderators when a report is filed? Yes. [**Enable Mentions**](/modules/reporting#mentions) under `/config reports` to notify users with the **Moderator Role** when new reports are submitted. ## Will reporters get updates on their cases? If [Case Updates](/modules/reporting#case-updates) is enabled (default ON), the user who submitted the report will be notified when action is taken. ## Can I delete or edit a case? Yes. Use the /case edit command to change the case reason or remove the case entirely. You must have the [Moderator Role](/modules/reporting#moderator-roles) to edit a case. ## What’s the difference between lookup user and lookup case-id? `/lookup user`: Shows all cases tied to a user. `/lookup case-id`: Displays detailed info about a specific case by ID. ## What permissions are required to configure AutoMod? Only Server Owners and Managers can configure AutoMod settings via `/automod` commands. These rules work in collaboration from Discord’s native AutoMod. ## Does Report Bot provide transcripts? Yes. When a ticket is closed, the full transcript is automatically sent to the reporter. ## How do I invite Report Bot to my server? Use the `/invite` command or visit our websites to find the invite and upvote links. ## How do I get a User ID on Discord? To get a user's ID, you need to enable Developer Mode in your Discord settings. Here's how: 1. Go to User Settings (⚙️ icon at the bottom left). 2. Click on Advanced in the left sidebar. 3. Toggle on Developer Mode. 4. Right-click the user you want to get the ID for. 5. Click "Copy User ID".